Frequently Asked Questions
Everything you need to know about Kiro beauty and your orders.
Are Kiro products cruelty-free and vegan?
Yes, all Kiro beauty products are 100% cruelty-free and vegan. We never test on animals and ensure our ingredients are ethically sourced.
How long does shipping take?
Standard shipping typically takes 3-5 business days. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy?
We offer a 30-day return policy for unopened and unused products. If you receive a damaged item, please contact our support team within 48 hours for a replacement.
Do you offer international shipping?
Currently, Kiro ships to the United States, Canada, and the UK. We are working on expanding our reach to more countries soon.
How can I track my order?
Once your order is shipped, you will receive an email with a tracking link. You can also track your order status directly through your Kiro account dashboard.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.